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Who is EEFO aimed at?
EEFO is aimed at 13 to 19 year olds living or visiting Cornwall and the Isles of Scilly. Read Full Details»

 

What does EEFO do?
Young people have told EEFO how they need to be treated by services in order to make accessing services a far easier experience. Based on this information, EEFO have developed a set of quality standards that Services in Cornwall and the Isles of Scilly… Read Full Details»

 

Why does EEFO exist?
To make it easier for young people to get advice and support from a whole range of services including GPs, Career Advisors, Sexual Health Advisors, Youth Centres etc… Any service that offers provision to 13 to 19 year olds is eligible to be EEFO Approved… Read Full Details»

 

What does the the term 'EEFO' stand for?
EEFO is a brand name which, along with the logo, was designed by a group of young people in conjunction with Marketing Consultants. The term EEFO does not stand for anything. EEFO is a word that has been designed by young people, to be owned by young… Read Full Details»

 

What does EEFO mean to me?
Any service that has been EEFO Approved at Level 1 promises that they will respect your rights to talk to someone without anyone else knowing, this can be explained to you in their confidentiality policy; Even if they cannot help you they will still… Read Full Details»

 

What does it mean if a service has been EEFO Approved?
Any Service that has been EEFO Approved has been validated as meeting the EEFO Quality Standards and is therefore providing a ’young person friendly’ service. Read Full Details»

 

What is a Young Person Champion?
All Services that are EEFO Approved will have a Young Person Champion. A Young person Champion is a member of staff who agrees to be the key contact for young people to speak to should they wish. The Young Person Champion is also responsible for communicating… Read Full Details»

 

What does the term ‘confidentiality’ mean?
It means that whatever information you tell to a Service will not be passed on and the person you see won’t tell anyone that you’ve been to see him or her without your permission. It gets more complicated if you want to talk to the Service about something… Read Full Details»

 

What information is on the EEFO Website?
The EEFO website has a directory of all the services in Cornwall that have been EEFO Approved. It has many other services listed too. The website also has articles featured on a wide range of topics on issues that young people face during everyday… Read Full Details»

 

How do I use EEFO?
When you feel you need help or support go to the EEFO website and find a service that meets your needs. If the service has been EEFO Approved, it will have the EEFO logo before its name and you will know that it has met the EEFO quality standards and… Read Full Details»

 

What is the background EEFO?
There has been a lot of research, both locally and nationally, that has looked into the barriers to young people accessing services. Based on this research the Designated Services for Young people (DSYP) was set up to address the barriers young people… Read Full Details»

 

I am a young person and want to know how do I get involved in EEFO?
There are many opportunities for young people to get involved with the EEFO Programme. These include writing articles / case studies for the website and / or newsletter; getting involved in evaluating services; providing feedback on services that you… Read Full Details»

 

How can I provide feedback about a Service?
All Services that have been EEFO Approved must provide the option for young people to provide feedback on any aspect of the provision directly to the service. This feedback will be incorporated into future developments. However, there is now an option… Read Full Details»

 

How do I comment on an article?
Every article on the EEFO website has a comments link at the bottom of the article. If you have any comments to add about any of the articles on the website then please send them in... Do you agree with what’s been said? Have you experienced the same… Read Full Details»

 

How do I get my service EEFO Approved?
Any Organisation that offers a Service to 13 – 19 year olds, and is based in Cornwall and the Isles of Scilly are eligible to get EEFO Approved. The EEFO Approval process is very straight forward, and often is about formalising an approach that the… Read Full Details»

 

What happens when my service is EEFO Approved?
Once your service has been EEFO Approved, details about your service will be added to the EEFO website. You will be sent an EEFO Approved Certificate for your wall, and you will be able to use the EEFO logo in your publicity. Read Full Details»

 

How long does EEFO Approval last for?
EEFO Approval lasts for one year and is renewed on an annual basis. The EEFO Programme re-visits Services on an Annual basis to ensure the Quality Standards are being adhered to. As long as the service is still adhering to the EEFO Quality Standards,… Read Full Details»

 

What is the ‘You’re Welcome’quality criteria?
In 2005 the Department of Health published the ‘You’re Welcome quality criteria – Making Health Services young people friendly’. The quality criteria was developed with input from EEFO and covers nine topic areas: accessibility; publicity; confidentiality… Read Full Details»

 

How do I use EEFO.net on my mobile?
If you have internet access on your mobile, then you will be able to access the EEFO website from wherever you are. EEFO will not charge you to access the website from your phone, but remember your phone company charges will still apply. Just type… Read Full Details»

 

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EEFO goes Mobile! You can now search and read content from this website on your web enabled mobile phones. Visit this site - www.eefo.net.