It means that whatever information you tell to a Service will not be passed on and the person you see won’t tell anyone that you’ve been to see him or her without your permission. It gets more complicated if you want to talk to the Service about something that he or she thinks may be harming you or someone else, like you’re being hurt by someone or someone is making you do something you don’t want to do. If that happens the Service will talk to you and try to persuade you to get help, but if you don’t agree the Service can get help without your permission if he or she thinks it’s best for you. This will only happen if the service is concerned about your safety.
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